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For psychology practices — AU, US & UK

Six sessions in.
GP letter due.

MHCPs, intake forms, outcome scales, GP letters at session 6, telehealth coordination. We automate the structure so the clinician spends the hour with the client — and the GP letter writes itself from the notes.

Book a free practice audit →See the automations
Psychology practice dashboard automating MHCP processing, intake forms and outcome scales
Works with what you already practise in
Cliniko Halaxy Power Diary
Where psychology practices stall

MHCP processing

Referral arrives, sessions start, session 6 GP letter due. Often late.

Intake

K10, DASS-21, history. New client doesn't fill before the appointment. Hour compressed.

Outcome scales

Need scoring, trending, flag-on-deterioration. Mostly happens manually if at all.

Telehealth coordination

Links, reminders, late-arrivals, no-shows. The practice manager juggles.

A week with clients

Same caseload,
two weeks.

Before

Week — manual

  • Monday: New referral. Intake forms emailed. Hopefully done by Wednesday.
  • Wednesday: Session 1 — 20 minutes lost to history-taking that should've been on the form.
  • Thursday: Patient at session 6 — GP letter overdue.
  • Friday: 24 telehealth bookings next week. Reminders to send. Manually.
  • Weekend: Catch-up on outcome scale review.
After

Week — automated

  • Monday: Referral → intake link sent → forms completed → flagged for high-risk items.
  • Wednesday: Session 1 — clinician opens with full intake done. The hour is the work.
  • Thursday: Session 6 prompts auto-drafted GP letter from session notes. Sign and send.
  • Friday: 24 telehealth reminders auto-sent with personalised links and prep notes.
  • Weekend: Off.
What we'll automate

The psychology-specific workflows.

📋

Intake form orchestration

New client → intake bundle dispatched → completion auto-chased → results scored → high-risk items flagged for clinician.

Replaces lost session time
📊

Outcome scale scoring

K10, DASS-21, PCL-5, etc — auto-scored, trended over time. Deterioration flagged for clinician review.

Replaces manual chart-keeping
🩺

MHCP & GP letters

Session count tracked. At session 6 (review) and session 10 (re-referral), letter auto-drafted from session notes.

Replaces 30 min per letter
📞

Telehealth coordination

Personalised meeting link in reminder. Pre-session check-in. No-show flow. Followup if needed.

Replaces front-desk telehealth juggling
🔁

Session reminders

24-hour SMS + email reminder with prep prompts. Confirmed/declined updates the diary.

Replaces 5% no-show rate
⚠️

Risk monitoring

Outcome scale items flagging deterioration or risk → escalation alert to clinician on duty within minutes.

Replaces missed-window risk
Psychology-practice questions

Straight answers.

Yes — all three. Client records, appointments, session notes and billing flow into the automations. We layer on top of your existing clinical platform.
Drafting only — the psychologist reviews and signs every letter. The automation pulls from your own session notes and templates; it doesn't generate clinical opinion. You stay in clinical control.
Configurable thresholds per scale. When triggered, the clinician on duty gets an immediate notification (SMS/email/Slack) with the patient details and the flagged item. You set the sensitivity at setup.
Per-automation fee + monthly platform. Most psychology practices see payback inside 60 days from recovered session time and reduced no-shows.
Related

Other allied health work we automate

🧑‍⚕️

Physiotherapy

Recall, NDIS claims, notes.
🦴

Chiropractic

Care plans, recall, reviews.
🦷

Dental

Recall, HICAPS, treatment plans.

Book a free practice audit.

30 minutes. We'll map your intake, MHCP and outcome flows — and which three automations free the most clinical time.

Book a free practice audit →
No obligation Australia, US & UK 2-week first automation